Pecos Valley Rural Health Clinic


The following providers are now all located in the Pecos Valley Rural Health Clinic:
Sandra Anim, RN, FNP-BC - Family Practice
Brandi Eakin, MPAS, PA-C - Family Practice
Teresa Evan, RN, FNP - Family Practice
Deitrick Gorman, DO - Family Practice with OB
Heather McGhee, RN, NP - Family Practice
Louis McIntire, MD - Family Practice with OB/C-sections
Blake Kutsche, MD - Obstetric/Gynecology
Robert Powell, MD - General and Laparoscopic Surgery
Maria Reffino Pereyra, MD- Family Practice with OB/C-sections
Steven Serrano, DO - Family Practice with OB
Ruth-Alma Turkson-Ocran, RN, NP - Family Practice
Charles Vaughn, DO - Internal Medicine and Nephrology

To schedule an appointment with any of the above physicians and/or mid levels please call . . . . . . . . . (432) 447-0565 or 447-0566.

Services include immunizations, comprehensive adolescent and adult health, Medicaid screenings, women's health care, obstetrics, and physicals.

Scores
Reeves County Hospital District is currently utilizing HealthStream to conduct patient satisfaction surveys for Pecos Valley Health Clinic. Patients are randomly selected to participate in the survey. The survey is conducted over the phone and is about 15 minutes long. These surveys are completed on a quarterly basis.

As a part of our improvement efforts, we are currently providing staff with monthly educational training on patient satisfaction. In addition to that, we are also sharing patient satisfaction results with the respective department managers on a weekly basis. Final results are shared with all staff on a quarterly basis. Lastly, we are conducting several performance improvement plans aimed at improving overall patient satisfaction. In order to improve, we recognize the need for staff to be well-educated on the scores respective to their area, as well as the facility as a whole.

Your feedback will help us to identify the area in which we need improvement. For this reason, we ask that patients please respond to the survey. If you would like to provide us with any other feedback in regards to your experience as a patient, please feel free to send your feedback via email to ImproveRCHD@trhta.net or contact us at (432) 447-3551.

Listed below are the patient satisfaction scores for the whole year of 2014. Scores will be added to the website in this location as they become official at the end of every quarter.